CGClotilde Gialluly

AI trainer & learning designer · Brussels

Making AI useful, safe and approachable.

I help non-technical professionals turn generative AI from an impressive demo into a reliable way of working, with sound judgement, practical habits and the confidence to use it well.

French and English, in-person and online, and human-centered.

ToolsMicrosoft Copilot · Google AI · ChatGPT · Claude

300+people supported in AI adoption
98%reported workshop satisfaction
13 yearsin education before adult learning and instructional design
FR · ENprofessional facilitation in both languages

The outcome

From curiosity to capable use.

Training is designed around what participants actually need to do, not around a tour of shiny features. The aim is responsible independence: knowing when AI helps, how to brief it, how to verify it and when not to use it.

01

Build practical confidence

Demystify generative AI through guided experimentation, plain language and exercises drawn from real professional situations.

02

Improve everyday work

Develop repeatable workflows for drafting, synthesis, analysis, research, meetings, presentations and knowledge work.

03

Use sound judgement

Recognise hallucinations, bias, weak evidence and sensitive-data risks, then apply human review where it matters.

A possible pathway

A modular programme for non-tech teams.

The exact scope is adapted to the team's roles, current maturity, approved tools and internal policies. Modules can stand alone or form a progressive learning journey.

1

Understand

What generative AI can and cannot do; models, hallucinations, bias, evidence, and the evolving tool landscape.

2

Communicate

Prompting and context engineering: clear intent, useful inputs, quality criteria, iteration and constructive challenge.

3

Apply

Role-based workflows using approved platforms, including Microsoft 365 Copilot and the Google AI ecosystem, alongside ChatGPT and Claude.

4

Adopt responsibly

Data protection, GDPR, the EU AI Act, Shadow AI, verification routines, human accountability and team-level good practice.

Enterprise fit: examples and exercises are aligned with the organisation's security requirements, governance framework and authorised technology stack.

How I work

High participation. Low intimidation.

My work combines AI practice with more than two decades of teaching, facilitation and behaviour-change experience. Participants learn by doing, reflecting, improving and transferring the method to their own work.

  • Start with their realityUse cases, confidence levels and constraints are gathered before or at the start of the session.
  • Make practice the centreShort explanations alternate with demonstrations, experiments, peer discussion and immediate application.
  • Teach transferable thinkingParticipants learn principles that remain useful when tools, interfaces and model names change.
  • Leave a usable next stepPrompts, checklists, workflow templates and personal action plans support transfer back to work.

Flexible delivery

Formats that meet the team where it is.

A pilot can begin small, create evidence and reveal the most valuable next step. Content is available in French or English, face-to-face or online.

60–90 minutes

Awareness session

A clear, engaging introduction with live demonstrations and decision-ready guidance.

Best for · shared baseline
3 hours

Hands-on workshop

Guided practice around selected use cases, with feedback and safe-use reflexes.

Best for · immediate application
1 day

Applied AI lab

A deeper journey from fundamentals to role-based workflows and an individual action plan.

Best for · skills transfer
Multi-session

Learning pathway

Progressive workshops, practice between sessions, champions and adoption support.

Best for · lasting behaviour change

Background

Instructional design, strengthened by AI expertise.

My path brings together pedagogy, digital strategy, ethics, communication and human factors. That combination matters when the audience is knowledgeable in its own field but does not identify as “technical”.

Based in Brussels, I work with SMEs, entrepreneurs, institutions and professional teams. I am comfortable translating complex topics into clear choices and creating a learning atmosphere where questions are welcome.

  • AI specialisationAI for Non-Techies train-the-trainer programme, complemented by university courses in AI law and sustainable IT.
  • Adult learningProfessional trainer and training-manager qualification; advanced learning-gamification training with Thiagi.
  • Learning design foundationThirteen years designing and facilitating learning in education, followed by professional qualifications and practice in adult learning, instructional design and evaluation.
  • Human skillsLong-standing experience in communication, stress management, conflict resolution, mindfulness and sustainable productivity.
  • Institutional contextExperience in a senior diplomatic environment at the Mission of Japan to the European Union.

A sensible first step

Start with one team, one challenge and a useful pilot.

A short discovery conversation and a lightweight needs scan are enough to shape a focused first session. The pilot can then be evaluated against practical outcomes: confidence, quality of use, safe behaviours and time saved.

Available for an exploratory conversation